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Welcome to Noorio, a brand of Vicom Techsmart Pvt. Ltd. By accessing or using our products, services, or website, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our products or website. If you do not agree to these terms, you should not use our products or services.
1. Introduction
Vicom Techsmart Pvt. Ltd. (referred to as “we,” “our,” or “us”) is the manufacturer of Noorio, a range of battery-powered security cameras for home, office, and store use. By purchasing or using our products, you agree to these terms and conditions.
2. Product Information
Our products are designed for security monitoring and surveillance for homes, offices, and commercial establishments. We take care to ensure that product descriptions, specifications, and pricing are accurate. However, minor variations in color, design, or specifications may occur, and we reserve the right to correct errors in our descriptions or pricing at any time.
3. User Responsibility
By purchasing and using our products:
4. Pricing and Payment Terms
All prices are listed in Indian Rupees (INR) unless stated otherwise. We reserve the right to change pricing at any time without prior notice. Payment must be made at the time of purchase using accepted methods, including credit card, debit card, or other approved payment gateways.
5. Shipping and Delivery
Shipping costs, delivery timelines, and terms are outlined in our Shipping and Delivery Policy. While we strive for prompt delivery, unforeseen delays can occur, and we will not be held responsible for delays caused by third-party logistics providers or external factors beyond our control.
6. Returns, Refunds, and Cancellations
Please refer to our No Returns, Refunds, or Cancellations Policy for detailed information. Once an order is placed and confirmed, cancellations, returns, or refunds are not permitted unless the product is faulty or damaged during delivery.
7. Warranty
Noorio offers a warranty on its products, as detailed in our Warranty Policy. The warranty covers defects in material and workmanship under normal use, but it does not cover misuse, accidents, or unauthorized modifications to the product.
8. Limitation of Liability
We aim to provide reliable and high-quality products. However, Vicom Techsmart Pvt. Ltd. will not be liable for:
9. Privacy Policy
Our commitment to your privacy is outlined in our Privacy Policy. By using our website or products, you agree to the collection and use of your personal data as described in our Privacy Policy.
10. Intellectual Property
All content, including product designs, logos, website materials, and software, are the intellectual property of Vicom Techsmart Pvt. Ltd. or its licensors. Unauthorized use of any intellectual property is strictly prohibited.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from the use of our products or services will be subject to the jurisdiction of the courts in Kolkata, India.
12. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Updates will be posted on our website, and it is your responsibility to review the terms periodically.
13. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at: info@noorio.in
